Legal

1. Introduction

Servalian ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (servalian.com), including any other media form, media channel, mobile website, or mobile application related or connected to it (collectively, the "Site").

We use your Personal Information only for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Data

We may collect personal identification information from you in a variety of ways, when you:

• Join our waitlists for our products
• Complete our contact form
• Subscribe to our newsletter
• Respond to a survey
• Fill out any other form on our Site

Depending on the activity, the personal information we collect may include:

• Name
• Email
• Company name
• Any other content you voluntarily provide (such as message content in the contact form)

Non-Personal Data

We may also collect non-personal identification information about users whenever they interact with our Site. This may include:

• Browser type
• Operating system
• Site usage patterns
• Referral source
• Device information

3. How We Use Your Information

We may use the information we collect from you for the following purposes:

• To administer our waitlists for our products
• To communicate with you about our products' launch and availability
• To respond to your inquiries and customer service requests
• To send periodic emails regarding our products or services (with opt-out options)
• To improve our website and user experience

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information, including:

• All information is encrypted during transmission using TLS (Transport Layer Security)
• All stored data is encrypted at rest
• Access to stored data is limited to authorized Servalian personnel only

5. Analytics

We use PostHog, a privacy-focused analytics platform, to understand how visitors interact with our website. PostHog is configured with privacy-first settings that:

• Do not use cookies or localStorage for tracking
• Store data only in memory during the current session
• Do not track users across browser sessions
• Anonymize IP addresses
• Mask sensitive information during session recordings
• Comply with privacy regulations like GDPR, CCPA, and PECR

Information collected by PostHog includes:

• Page views within a single browsing session
• Interactions with website elements
• Referrer information
• Browser type and device information
• Country-level location data (anonymized)
• Session recordings (with text and personal information masked)

This data helps us understand how visitors use our website so we can improve the user experience. The collected data is anonymous and not tied to personally identifiable information. Each visit to our site is treated as a new anonymous session, with no tracking between sessions.

For more information about PostHog's privacy practices, you can visit PostHog's Privacy Policy.

6. Cookies and Local Storage

Essential Cookies

Our website uses a minimal number of cookies that are necessary for the site to function:

• cf_clearance: A Cloudflare security cookie to verify legitimate visitors and prevent bot access
• loglevel: Controls JavaScript logging verbosity for debugging purposes

Local Storage

We use browser local storage for theme preference:

• Theme Preference: We store your preference for light or dark mode in local storage to maintain site appearance between visits

This theme preference does not contain personal information and is used solely to enhance your browsing experience.

Analytics

Our analytics solution (PostHog) is configured to use memory-only storage, which means:

• No persistent identifiers are created
• No cookies or local storage are used for tracking
• Each visit is treated as a new anonymous session
• No tracking occurs between different browsing sessions

Third-Party Cookies

Our site does not use third-party cookies for advertising or cross-site tracking purposes.

Your Choices Regarding Cookies

Since we use only essential cookies and functional local storage, there is minimal impact on your privacy. If you wish to control or delete cookies and local storage data:

• Most browsers allow you to block all cookies or to block specific cookies
• You can delete cookies and local storage data through your browser settings
• You can use your browser's private/incognito mode to browse without persistent storage

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. For waitlist and contact information, we generally retain this data until:

• You request its deletion
• The purpose for which it was collected has been fulfilled (e.g., after a product launch for waitlist subscribers)

Your Data Protection Rights

You have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
• Right to Erasure: You have the right to request that we erase your personal data
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data

If you would like to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: